In an era where it is imperative that we maintain a high level of
productivity with our patients, we must focus our staff on providing
the highest level of customer service. This program will assess your
current level of customer service through brief interviews with key
staff members as well as observation of your clinic at work. We then
tailor a one-half to full-day Customer Service Training program for
your entire staff. This program is uplifting and produces phenomenal
results. We will then monitor your level of customer service over
the next six to twelve months through patient and customer
satisfaction surveys. These results will be provided to you in a
format that you can utilize as a marketing and sales tool to your
potential customers.
The standard fee for this program is $15,000-$25,000. |
